Refusal Reason Codes

Code	Unit	Description
AUTHORITY_ERROR_VALIDATOR	Other reasons than "Validator error"	This reason for refusal applies only in the context of subcontracting/joint contracting, so that the Contractor/agent can refuse the invoice for a reason other than an error in transmitting an invoice to the wrong approver.
CONTACT_ACHTR	Other: contact your buyer
COORD_BANC_ERR	Bank details error
CREDITOR_ERR	Creditor unknown or different from the one in the market/order
DEST_ERR	Error in recipient information
DOUBLE_FACT	Duplicate F1 regulatory data	Duplicate F1 regulatory data (same number, same seller, and same invoice date year)
CMD_EJ_ERR	Order/Commitment Number Incorrect or Missing	Incorrect, non-existent, or already invoiced order number. Can only be used with a REFUSED strategy if the order number was provided by the BUYER BEFORE INVOICING.
ERR_VALIDATOR	Bad validator	This reason for refusal applies only in the context of subcontracting/joint contracting, so that the Contractor/Agent can refuse the invoice if they are not the correct approver.
NON-CONFORMING FACT	Invoice does not match the order
JUSTIF_ABS	Supporting document missing or insufficient	This rejection option should be used if attachments are missing for invoice processing. If the recipient selects this reason, the invoice will automatically be marked as "SUSPENDED". The sender will then need to resubmit it through a lifecycle with the missing attachment(s) and update it to "COMPLETED".
LIVR_INCOMP	Incomplete/Not Delivered
MARKET_TERM	Market closed
AMOUNT_ERR	Incorrect invoice amount
SE_ERR	Incorrect recipient service
ST_CT_NON_DECLAR	Undeclared subcontractor/joint contractor	This reason for refusal applies only in the context of subcontracting/joint contracting to reject an invoice if the submitter is not known in the market.
SUPPR_COMP_AVOIR	Deletion for asset compensation
TRANSF_PMNT_REGIE	Transfer for payment to the management (Reserved for B2G)
TX_TVA_ERR	Incorrect VAT rate
ANNUL_ENC	Payment not received or payment cancelled
OTHER	Other
ROUTING_ERR	Routing error	This refusal should be used when the information used to route the invoice has become outdated. This can occur, for example: - due to a directory update delay - an error by the issuing PDP. After the recipient corrects the directory, the invoice can be retransmitted (without any changes to the invoice data).
CALCUL_ERR	Invoice calculation error	Either detected by the schematron, or afterwards (for lines, or rounding not accepted)
NON-CONFORMING	Legal notice missing	Any unchecked legal notice
DEST_INC	Unknown recipient	At the time of sending, the recipient is unknown. They do not exist in the directory.
TRANSAC_INC	Unknown transaction	The invoice does not correspond to a delivery made or a service provided.
EMMET_INC	Issuer unknown	The invoice issuer is unknown to the recipient (anti-spam).
TERM CONTRACT	Contract completed	Contract terminated, no further invoices possible
ADR_ERR	Incorrect email billing address	The recipient's electronic billing address (BT-49 or BT-34) is missing or incorrect.
SIRET_ERR	Incorrect or missing SIRET number	The recipient's SIRET number is incorrect or missing if required
ROUTING_CODE_ERR	Routing Code Missing or Incorrect	The recipient's ROUTING CODE is incorrect or missing if required
REF_CT_ABSENT	Contractual reference required for processing the missing invoice	Contractually required reference is missing (list to be highlighted) and must be identified in the CDV: BT-12 (Contract No.), BL No. (BT-16), Buyer Ref. (BT-10), Invoiced Item (BT-18), Project Reference (BT-11), Previous Invoice (BG-3)
REF_ERR	Incorrect reference	The reference number must be specified in the other CDV data. Use outside of the provided patterns.
PU_ERR	Incorrect unit prices	A unit price is not the expected price
REM_ERR	Incorrect discount	A discount is missing or not the one expected.
QTE_ERR	Incorrect quantity billed	The quantity billed is not the expected quantity
ART_ERR	Item billed incorrectly	An item billed is not the correct one or is incorrect
MODPAI_ERR	Incorrect payment method	The payment terms (due date, for example) are not as expected.
QUALITY_ERR	Incorrect quality of item delivered	One of the delivered items is defective.
DUPLICATE	Duplicate invoice (already issued/received)	Duplicate invoice (same number, same seller, and same invoice date year)
TOTAL AMOUNT_ERR	Incorrect Total Amount	One of the total amounts on the invoice is incorrect, for example, Net amount due